Please note: Carriage with each airline booked for you by Canadian Affair is subject to the rules and limitations of that specific airline. For example: When travelling with a domestic carrier in the UK/Canada you will travel under the Domestic Airlines conditions of carriage. For example; Your travel will be subject to the airlines baggage restrictions.

The information below is as up-to-date as possible, but is subject to change. The Luggage information can change up to your departure date – this information can change from date of booking.

1) How much luggage can I take with me?

Air Transat Flights:
Hand Luggage Allowance:

  • Economy: 10kg
  • Club Class: 15kg

The size of hand luggage cannot exceed 23 x 40 x 51 centimetres on Air Transat flights (sizes are approximate).


Hold Luggage Allowance:

  • Economy: One piece of luggage weighing up to 23kg per paying passenger. 
  • Club Class: Two pieces of Luggage per paying passenger, with a combined weight of up to 40kg. (the maximum weight of one bag must be no more than 32kg.

The overall dimensions of checked luggage must not exceed 158 cm (62 in) (length + width + height) If the size is greater than this, your luggage will need to be booked as cargo. Please www.airtransatcargo.com at least 48 hours in advance of your flight to book luggage as cargo. Separate charges apply and will be advised based on size and weight of baggage.

Travelling with Infants:
A maximum of one pram/pushchair and one car seat will be transported free of charge per child/infant. All additional child equipment, will be counted as part of the parent’s baggage allowance and charges may apply for any additional pieces.

Excess Baggage Charges:

Overweight

  • £49/€56 if the weight exceeds the permitted limit in Economy Class for the first piece (maximum of 32kg)
  • £49/€56 if the combined weight of the two allowable pieces is over the permitted limit in Club Class (maximum of 32kg)

Additional Pieces

  • £65/€75 per piece for the first additional piece according to the permitted limit by class
  • £130/€150 per piece for the second and each additional piece thereafter according to the permitted limit by class

Where can passengers pay their excess baggage fees?

  • At the airline check-in counters on the day of the flight

Which methods of payment are accepted?

  • Cash, Debit cards(select airports only), Major credit cards

If your airline baggage information is not listed please review the specific website of the airline you are travelling with to ensure you are aware of your baggage allowance, Canadian Affair are not responsible for charges applied to the carriage of baggage on any Domestic Carrier.

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2) What sporting equipment/other objects can I take and is there a charge?

Please note that due to health and safety regulations no single item of luggage can weigh more than 32kg.

Pushchairs and Cots
Air Transat will carry one pushchair/pram and a car seat free of charge.  Pushchairs can be put in the hold at the boarding gate. Any other equipment will be counted as part of the luggage allowance.

Golf equipment
Air Transat does not charge for golf clubs, up to 20 kilograms in weight. Golf equipment consists of one golf bag, 14 clubs, 12 golf balls and one pair of shoes.

Bicycles
Air Transat charge a GBP £20 / CAD $30, each way and on all destinations, for each transported bicycle. An oversized plastic bag is included in the GBP £20 / CAD $30 handling fee, available at the Air Transat check-in counter..

For groups of 10 passengers or more who are travelling with bicycles please contact us in advance as alternate arrangements may be required (additional fees may apply).

Fishing Equipment
Air Transat – one free bag (rods & tackle etc) up to 20kgs weight will be allowed free of charge. Note: Tackle boxes and rod bag must be carried in the hold of the aircraft. Under no circumstances may live maggots or other live bait be carried.

Diving Equipment
Air Transat will allow you to carry Diving Equipment as stipulated above; however will allow one tank up to 20kg free of charge, additional weight will be charged as excess baggage

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Ski equipment (snow or water) or Snowboard

Quantity Quantity 1 pair of skis, 1 pair of boots, 2 poles, 1 helmet
OR
1 snowboard, 1 pair of snowboard boots, 1 helmet
Dimensions Regular size
Weight Maximum 20 kg (44 lb.)
Cost Free within size and weight limits
Excess baggage charges Excess charges apply when free sporting equipment allowance (or allowable weight/size) is exceeded. See details under Checked baggage.
Pole tips must be covered.
Details Place your skis or snowboard and poles in a ski or snowboard bag and your boots in another bag.

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Wheelchairs
Wet cell batteries for mobility aids are no longer accepted for carriage on our aircrafts. Passengers will still be allowed to transport both gel cell & dry cell batteries for use with mobility aids. For all batteries passengers must advise us at the time of check-in of their presence.

Air Transat -Wheelchairs may be carried in the hold at no extra charge. Carriage of battery-powered wheelchairs must be arranged in advance of travel and this is subject to stringent safety regulations.

Canoe or Kayak
Not accepted at check-in counters. These items must be shipped via cargo only. Transportation charges apply.

Contact Air Transat Cargo department for details.

Kitesurfs / Kit Board
Air Transat - One free bag weighing up to 10kgs, additional weight will be charged at normal excess baggage charges.

Paragliders
Air Transat - subject to excess fees if over free baggage allowance.

Windsurfs / Surfboards
Air Transat - charge GBP £65 / CAD $100
All windsurfs must be packed in their standard carrying bag and the mast must be securely attached. The β€˜fin’ must be removed and boards of a honeycomb construction must have the drain plug(s) removed. Passengers should arrive early at the airport because space in the cargo hold may be limited.

Sporting equipment not listed is subject to excess fees

Air Transat Subject to excess fees if over your free baggage allowance. .

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Musical Instruments

Hand Luggage:
Air Transat allow a musical instrument to be carried as hand luggage as long as it fits within the size and weight dimensions of the carryon luggage allowance (size must be within 23 x 40 x 51 cms and weighing no more than 10 kgs).

Please note that only one piece of hand luggage is allowed. Instruments exceeding this size or weight must be checked-in as hold luggage and will be counted towards your hold luggage allowance.

Checked Luggage:
Musical instruments can be checked in as hold luggage as per baggage conditions for economy and club class luggage allowances. Air Transat operate a piece allowance per person, if the musical instrument exceeds the free baggage allowance for your destination (size, piece, weight), excess baggage charges in effect will apply. The Instrument must be packed in a rigid case.

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Animals
Air Transat: Only cats and dogs are accepted as animals for carriage in the checked baggage hold on flights from United Kingdom and Republic of Ireland to Canada. All other animals are refused on all Air Transat flights. Passengers must be in possession of all animal-related documents required by the country of destination (call for details of what you need to do).

To United Kingdom and Republic of Ireland, cats and dogs will be accepted as cargo only on Air Transat flights – advance arrangements are required and additional fees apply. Please contact Air Transat Cargo for more information.

Service animals: The United Kingdom will only allow entry through certain airports and extensive pre-flight arrangements and paperwork must be completed well before the intended date of travel (months before in some cases). Please contact Air Transat for more information.

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Dangerous Goods
The following articles are not permitted to be carried:

Wet cell batteries for mobility aids are no longer accepted for carriage on our aircrafts. Passengers will still be allowed to transport both gel cell & dry cell batteries for use with mobility aids. For all batteries passengers must advise us at the time of check-in of their presence.

  • Compressed gases (deeply refrigerated, flammable, non-flammable and poisonous including camping gas cylinders)
  • Corrosives (such as acids, alkalis, mercury and wet cell batteries)
  • Explosives, munitions, fireworks, including percussion or toy gun caps, and articles which are easily ignited.
  • Flammable liquids and solids (such as flammable aerosols, lighting or heating fuels, matches, paint thinners, fire lighters)
  • Oxidising materials (such as bleaching powder, peroxides)
  • Poisons and infectious substances (such as insecticides, weed killer and live virus materials)
  • Radioactive materials
  • Other restricted articles (such as magnetic material, offensive and pornographic materials)

All other sporting equipment/special items not listed above will be charged the applicable excess baggage charges:

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3) Who should I contact if my baggage is lost or damaged?

You should contact the airline you have flown with -  Air Transat flights contact an airline representative at your arrival airport who will help you complete a Property Irregularity Report and explain how your baggage will be traced. If a representative is not available please e-mail cbagages@airtransat.com or baggagetracing@airtransat.com.

Canadian Affair does not accept any responsibility for loss or damage to personal belongings.

As a rule all property left on an Ait Transat flight or at an airport will be passed to the Lost Property department of the airport in question. This can take upto 24 hrs to process.

Please contact the relevant Airport.

London Gatwick
Company Excess: Baggage Company located in the South Terminal
Opening times: 10am - 4pm daily
Contacts: gatwick.lostproperty@excess-baggage.com, 01293 504 310
Charge: Storage charge dependent on item

Manchester
Company Excess Baggage Limted: T1 arrivals level
Opening times: 8am - 8pm daily
Contacts: 0161 489 3463
Charge: £5 per item

Glasgow
Company Airport Management Services (Ltd) UK. Domestic arrivals on the ground floor
Opening times: Mon/Fri 8am - 6pm, Sat/Sun 9:30am - 4pm
Contacts: 0141 848 4740, info@ams-glasgow.com
Charge: £5 per item

Exeter
Company: Lost Property Office
Opening times: Mon/Fri 8am - 4pm, Sat 10am - 2pm
Contacts: 01392 354 909
Charge: N/A

Birmingham
Company: OCS adjacent to Boots on the 1st floor
Opening times: 7am - 7pm daily
Contacts: bhx.lostproperty@ocs.co.uk; 0121 767 7987
Charge: £5 per item per month. £20 per item per month for phones/laptops

Newcastle
Company Newcastle Airport
Opening times: 9am - 12pm then 1pm - 3pm (Mon-Fri only)
Contacts: lostproperty@newcastleinternational.co.uk; 0191 214 3367
Charge: £5 per item

Dublin
Company: Sky Handling Partners (For TS flights)
Opening times: Whilst ticket desk is manned
Contacts: 01 814 1400
Charge:N/A

Shannon
Company:ICTS in the arrivals hall
Opening times: 6am - 11pm daily
Contacts: lostproperty@icts.ie; 087 328 5935
Charge€5 per item

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4) If I have booked a connecting flight, will my luggage be automatically transferred?

No. You will have to collect your luggage and check-in separately for each flight. We would also advise you to leave a minimum of 3 hours between your flight arrival time, and the new departure time of your connecting flight. Delays do occur from time to time and neither Canadian Affair nor its airline partners accept any responsibility for missed connecting flights.

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5) Can I take food products into Canada?

No. Agricultural laws in Canada are extremely strict and prohibit the carriage of food into the country.

Please note: The information above is as up-to-date as possible, but is subject to change. The luggage details relate to your travel dates not to the date of booking.

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6) Can I bring food/plants into the UK?

When travelling from outside the EU you can bring in goods up to certain limits without paying duty and/or tax in the UK. These goods must be for your own use or as gifts and transported by you. Find out more about limits and guideline quantities considered to be above 'own use' - www.gov.uk/duty-free-goods

Food and plant products
Food and plant product imports pose serious health risks – both to the public and to the environment. There are strict rules about bringing them to the UK to reduce the risk of pests and diseases entering the country. Find out more about the rules on bringing food products to the UK - www.gov.uk/bringing-food-animals-plants-into-uk/food and bringing fruit, vegetables and plant products to the UK - www.gov.uk/bringing-food-animals-plants-into-uk/plants

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7) Endangered animals and plants

You are not allowed to bring internationally protected endangered animals and plants, or products made from them, into the UK unless you have a CITES (Convention on International Trade in Endangered Species) permit. The illicit trade in animal products is a serious contributory factor in the threat of extinction faced by many endangered species. www.cites.org

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Outbound Flight

  • Flying out on:

Return Flight

  • Returning on:


  • Children under the age of 16 MUST be
    accompanied by an adult.

Booking for more than 9 people?